Powerful advocates for high net worth insurance claims
Our dedicated in-house claims specialists are passionate about doing what’s right and will take ownership of the entire process for you.We’ll represent your interests and aim for a swift resolution. We commit to fighting for the best possible outcome for you by working closely with insurer partners.
What our claims team can do for you
- Represent your interests at the time of a claim, to get you the best possible outcome.
- Be proactive in helping to prevent disruptive claims occurring.
- Provide support following a claim to get you back on track.
- Drive speed, efficiency and quality throughout the claims process.
Need to make a claim now?
Give us a call and we can assist you with your claim.

Dedicated Private Client Claims specialists on hand when you need them most
Mr McDougall
“Having your wristwatch wrenched from your hand late at night in central London is not a great end to anybody’s day. An email to Marsh the following morning fostered a swift and sympathetic email response.
I expected the insurance forms, the documentation, and the claims process to begin. Instead of that, at 4pm the day after, I had a full settlement paid into my account along with warm wishes saying we hope you can start to put this behind you.
I’ve told my friends about my insurance experience, and they all say exactly the same. Wow! I hope you never need insurance, but if ever you do, I hope you have insurance like mine.”

Insurer telephone numbers
Why choose us?
Each of our clients and their families have their own dedicated Client and Claims Executive who’ll provide support and look after them. As your needs change and develop, so do your policies.
Our commitment to you and your family
- Specialist insurance for you and your family
- Access to some of the world's top insurers, risk management and security consultants
- Dedicated team to protect your most valuable assets
- Impartial solutions tailored to your needs.
Our personal service is backed by the world’s leading insurance broker and risk management adviser, so you know you're in good hands.
Frequently asked questions
To make a claim on your insurance policy please call the team on ********.
Our dedicated claims team works closely with our insurer partners to represent you at the time of claim and to get you the best possible outcome. We are independent to insurers and our claims team is passionate about doing what is right for our clients.
Our dedicated private client claims team provides speed, efficiency and quality throughout the claims process.
We are committed to fighting for the best outcome possible for our clients and are proud to represent them and their interests.